Infopro Learning

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About Infopro Learning

Infopro Learning is an award-winning eLearning company providing corporate training solutions globally to improve workforce performance & drive business growth. With 25+ years of experience and expertise ranging from human capital transformation to managed learning resources, we are a go-to solution for businesses aspiring to grow holistically. We have a crew of over 7000 certified and seasoned LW professionals available for short-term and long-term engagement. In addition to that, we also have a dedicated team of professional recruiters well-versed in finding the best L&D talent for your organization regardless of your location or budget.

Embracing Differences: The Importance of Diversity Training in the Workplace

Infopro Learning24 Apr, 2023Business

Diversity training promotes a culture of inclusion and understanding in the workplace. It recognizes differences in race, gender, ethnicity, religion, and sexual orientation. By embracing diversity, companies can boost creativity, innovation, and productivity, leading to a competitive edge in the marketplace. In short, diversity training creates a positive and fulfilling work environment for all employees.

Six Key Learning and Development Differentiators for the Pharmaceutical Training Landscape

Infopro Learning22 Apr, 2023Business

Workplace relationships have shifted dramatically in recent years. Organisations that embrace these changes and can innovate and adapt their fundamental operational model to an ever-changing world are more likely to survive. The pharmaceutical sector is not immune to these societal trends.

Enhancing Customer Experience Through Effective Customer Service Training

Infopro Learning21 Apr, 2023Business

In today's competitive market, providing excellent customer service is vital to the success of any business. Effective customer service training can equip your team with the necessary skills and knowledge to enhance the overall customer experience. By investing in customer service training, you can build a team that is confident and competent in handling customer queries and complaints, resulting in increased customer satisfaction and loyalty. In turn, this can lead to higher retention rates, increased revenue, and positive word-of-mouth referrals.

Engaging Education: Advantages of Scenario-Based Learning

Infopro Learning20 Apr, 2023Business

Scenario-based learning provides a powerful and engaging educational approach that offers numerous advantages over traditional instructional methods. By immersing learners in realistic situations, it promotes active learning, critical thinking, problem-solving skills, and decision-making abilities. It also increases motivation, retention, and transfer of knowledge to real-world settings, making it an effective and efficient tool for training and education.

Optimizing Results: The Power of Performance Consulting

Infopro Learning19 Apr, 2023Business

Performance consulting is a process of identifying and analyzing performance gaps within an organization and providing recommendations to improve productivity and efficiency. This involves working closely with stakeholders to understand the root cause of performance issues, defining measurable objectives, and implementing targeted solutions. The goal is to optimize business outcomes and enhance employee satisfaction.

Strategies to Overcome Workplace Leadership Bias for Inclusivity and Effectiveness

Infopro Learning19 Apr, 2023Business

Leadership bias in the workplace can have a significant impact on an organization's culture and success. Biases such as gender, race, age, and even personality can influence how leaders perceive and treat employees. This can lead to unfair treatment, missed opportunities, and a lack of diversity and inclusion.

What Are The Advantages of Outsourcing The Training Process?

Infopro Learning12 Apr, 2023Business

Training process outsourcing is when a business hires an external provider to manage a complete set of L&D activities or processes. Organizations usually hire a training company that provides end-to-end L&D services, such as a managed learning services provider.

4 Important Differences Between Agile and ADDIE in L&D

Infopro Learning10 Apr, 2023Business

Two development approaches that are used to assist L&D teams through a project are the ADDIE and Agile frameworks. Many of the practises shared by the ADDIE and Agile approaches are ideologies. Both the Agile and ADDIE approaches incorporate analysis, design, development, implementation, and evaluation as part of their processes, however the Agile methodology differs from ADDIE in some ways.

Business Benefits of Customer Service Training Programs

Infopro Learning08 Apr, 2023Business

When it comes to customer service training, there is no ?one solution fits all? approach. As every organization has different goals pertaining to customer service, their approaches differ as well. Leaders must document their customer service strategies properly, evaluate and review them regularly to find out what works and what doesn?t, share appropriate feedback, and schedule regular training sessions from time to time in order to ensure effective customer service training.

7 Tips for Writing Effective Scenario-Based Learning

Infopro Learning07 Apr, 2023Business

Furthermore, for crisis training such as 'Dealing with an Irate Customer' or 'Preparation for an Emergency Situation,' learners must acquire, practise, and perfect skills ahead of time so that they are prepared. Scenario-Based Learning is the most effective teaching technique for achieving these goals.