Ayan Insights

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About Ayan Insights

A Salesforce blog where Salesforce professionals share expertise through different medium. We foster a collaborative community, driving knowledge exchange and growth within the Salesforce ecosystem. Join us in shaping the future of Salesforce! Key Metrics & Milestones 2,000+ Total Community Followers 40+ Monthly Active Contributors 200+ Guest Blogs Published 100K+ Average Monthly Views

Salesforce Launches Agentforce Sales Inside ChatGPT

Ayan Insights26 Dec, 2025Education

Salesforce has launched Agentforce Sales inside ChatGPT, allowing teams to access, analyze, and update CRM data through conversational AI. This integration reduces the "toggle tax" by letting reps manage leads and deals without switching apps. Combining Salesforce data with ChatGPT’s intelligence, it offers actionable insights while maintaining enterprise-grade security via the Trust Layer.

The Ultimate Salesforce Interview Questions and Answers

Ayan Insights23 Dec, 2025Education

Step into the future of the Salesforce ecosystem! Whether you are an aspiring Admin, a seasoned Developer, or a specialized Consultant, our Ultimate Salesforce Interview Guide 2026 is designed to give you the competitive edge. From mastering the latest AI-driven features to nailing complex technical architecture questions, we’ve got you covered. Stay ahead of the curve, sharpen your skills, and land your dream role

Introduction to Salesforce Agent Script: Build Predictable AI Agents

Ayan Insights22 Dec, 2025Education

As artificial intelligence becomes central to business automation and customer engagement, one challenge stands out: how do you keep AI agents predictable and aligned with your processes? Relying solely on large language models (LLMs) can lead to inconsistent behavior, making it hard to enforce business rules. Agent Script solves this problem. It’s a declarative scripting language in Salesforce Agentforce that gives you precise control over how your agents think, respond, and act. Instead of leaving everything to an LLM, Agent Script lets you define clear logic, structured workflows, and topic transitions – ensuring your agents behave consistently and deliver reliable outcomes.

Salesforce Spring ’26 Release: Features, Changes & Updates

Ayan Insights10 Dec, 2025Technology

Being aware of the updates, knowing the Salesforce Spring ’26 Release Date, and testing changes ahead of time makes switching to the new version easier. Being ready in advance will also minimize downtime, and make for a smooth transition to the new features.

Top 10 Salesforce Admin Challenges in 2025

Ayan Insights25 Nov, 2025Computer & Internet

Salesforce admins are essential to any company that utilizes Salesforce, they build automation, keep the data clean, handle security, and support users. But it’s not easy being a Salesforce Admin. Admins are balancing on a tightrope every day with increasing complexity of data, more stringent compliance requirements, rapid innovation and more. These are the top Salesforce Admin Challenges in 2025, and how they can smartly navigate them.

Salesforce Launches Deep Observability for AI Agents

Ayan Insights21 Nov, 2025Computer & Internet

Salesforce has figured this out with advanced observability tools that show how every agent thinks, what it does and how it makes decisions. Rather than a black box, the whole system is transparent and auditable, providing the visibility needed to operate AI safely and at scale.

Salesforce Launches eVerse: A New AI Agent Simulator

Ayan Insights20 Nov, 2025Computer & Internet

This is a big deal since today’s businesses are completely dependent on AI agents. These bots are fast and powerful, but they often get confused by small changes in how people speak, type, or behave. With eVerse, Salesforce hopes to close that divide by providing AI with a place where it can learn, make mistakes, and get better over time.

Salesforce Acquires Spindle AI to Strengthen AI Strategy

Ayan Insights12 Nov, 2025Computer & Internet

Salesforce has officially announced a definitive agreement to acquire Spindle AI, an advanced agentic analytics platform designed to simulate business scenarios and forecast future outcomes. This move strengthens Salesforce’s AI portfolio and will play a major role in expanding the capabilities of Agentforce 360, particularly in Agent Observability and Self-Improvement.

Salesforce Commission Calculation: Common Errors and How to Prevent Them

Ayan Insights11 Nov, 2025Computer & Internet

According to a survey of 153 UK sales directors, 24% regularly saw errors of more than 10% of the total amount of commission paid, and a further 20% said they didn’t even know what errors occurred. In this article, we will look at the most common errors in Salesforce commissions, provide practical ways to prevent them, and highlight which tools can help you.