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360 SMS is a one-stop text messaging solution for Salesforce. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses. Seven other communication channels built in, ready to jump to other channels. APP Enable fully-featured Telephony from Salesforce with 360 CTI to Scale call management and access a complete Salesforce call-centre from anywhere
360 Sms App05 Sep, 2025Business
Salesforce for Instagram Messaging lets businesses manage DMs, capture leads, and respond faster within CRM. With 360 SMS App, extend communication to SMS, WhatsApp & Messenger for a seamless omnichannel experience that drives engagement and growth.extend communication to SMS, WhatsApp Messenger, boosting engagement, sales, and customer satisfaction.
360 Sms App02 Jan, 2025Business
Send SMS from Salesforce with 360 SMS to enhance deliverability and reach. Boost messaging impact with flexible, point-and-click automation for custom business needs. Send real-time alerts through the Salesforce SMS App and significantly improve customer conversions.
360 Sms App24 Dec, 2024Business
Salesforce Summit Partners can greatly benefit from incorporating SMS marketing into their digital strategy. Based on the scores, partners in the Salesforce ecosystem are awarded one of four tiers – Base (up to 249 points), Crest (over 250 points), Ridge (over 500 points), Summit (over 750 points).
360 Sms App23 Dec, 2024Business
Salesforce WhatsApp messaging offers a powerful way for customer service teams to engage with customers directly through the popular messaging app. By integrating WhatsApp with Salesforce Service Cloud, businesses can automate responses, send real-time updates, and provide instant support, all from within the Salesforce platform. This seamless communication reduces response times and improves customer satisfaction. Teams can manage inquiries, resolve issues, and track interactions effectively, creating a streamlined experience.
360 Sms App20 Dec, 2024Business
Keep your customers informed and on schedule with the 360 SMS app, a powerful text marketing app on AppExchange. Designed for dealerships, this app makes it easy to automate service reminders and appointment scheduling. With seamless integration, Salesforce text capabilities allow you to send personalized messages to your clients, ensuring they never miss a service date. Use the app to handle appointment confirmations, follow-ups, and updates—all from within Salesforce. Its user-friendly interface and automation features save time and improve customer satisfaction. Whether it’s for sending repair updates or promoting seasonal offers, the Salesforce send text message feature ensures effective communication that drives results.
360 Sms App17 Dec, 2024Business
Facebook Salesforce integration helps businesses connect their social media and CRM platforms for better customer management. By syncing Facebook with Salesforce, you can track leads, analyze customer data, and automate marketing efforts. This integration improves communication, enhances sales processes, and offers valuable insights. It enables businesses to target customers more effectively, personalize experiences, and improve customer service. With Facebook Salesforce integration, businesses can boost productivity, reduce manual tasks, and provide a seamless experience across platforms, ultimately leading to growth and success.
360 Sms App14 Dec, 2024Business
In the current world business environment, business communication practices are essential for sustaining and enhancing customer relationships. Since organizations are trying to improve their Salesforce with customers, they are searching for new ways to do it. One such communication channel is the Short Message Service (SMS) as a communication tool that has demonstrated the ability to get the Salesforce message to the customer promptly and personably. But, do they ask, does Salesforce, the world’s premier customer relationship management (CRM) solution provider, offer support for SMS? Let us delve deeper into this question and thus, explain in detail how the 360 SMS app enhances the functionality of, especially, the conventional SMS as well as WhatsApp messaging within Salesforce to offer that extra value for businesses.
360 Sms App13 Dec, 2024Business
Facebook Messenger Integration Salesforce is one of the recent integrations in Salesforce that links your Messenger platform to the software. This integration enables the businesses to have a centralized platform in their Salesforce dashboard to view and control all the Messenger conversations. You don’t miss any messages, and all your customer data remains on one platform. However, with the assistance of tools such as the 360 SMS App, this process became smooth and simple. Besides that, it also makes the process quite easy. This means that you are able to respond to queries, give out updates and handle a lot of queries at a glance without having to use different systems.
360 Sms App13 Dec, 2024Business
Transform how you engage with customers through personalized SMS messaging, powered by Salesforce Digital Engagement Sms. This solution helps businesses deliver timely, meaningful interactions at scale, keeping customers informed and engaged directly through their mobile devices. Whether you're handling inquiries, sending updates, or managing promotions, Salesforce enables seamless SMS communication to elevate your customer experience and drive satisfaction. Stay connected with ease and build stronger relationships, all from within the trusted Salesforce ecosystem.
360 Sms App12 Dec, 2024Business
Salesforce Messaging offers businesses a powerful, real-time communication channel to connect with customers across multiple platforms. With features like SMS, in-app messaging, and chat, Salesforce Messaging allows for seamless interactions, improving customer engagement and satisfaction. By integrating messaging with Salesforce CRM, companies can deliver personalized, context-driven experiences, respond instantly to inquiries, and boost overall service efficiency. This unified communication tool helps businesses streamline their support operations, driving stronger relationships with customers and providing valuable insights for better decision-making.
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