A Comprehensive Guide to Facebook Messenger Integration in Salesforce

360 Sms App13 Dec, 2024Business

Facebook Messenger Integration Salesforce is one of the recent integrations in Salesforce that links your Messenger platform to the software. This integration enables the businesses to have a centralized platform in their Salesforce dashboard to view and control all the Messenger conversations. You don’t miss any messages, and all your customer data remains on one platform. However, with the assistance of tools such as the 360 SMS App, this process became smooth and simple. Besides that, it also makes the process quite easy. This means that you are able to respond to queries, give out updates and handle a lot of queries at a glance without having to use different systems.