How to Implement an Order Return Process and Reduce Return Rate by Minimizing Fulfillment Errors

Hopstack23 Mar, 2022Business

If you run an e-commerce business, you most likely know that managing order return rates are always a challenge. Customers are more than two times as likely to return their online purchases as compared to in-store purchases. That?s not all, almost 48% of online consumers reported that they returned their orders in 2020, adding up to $428 billion lost in sales in the United States alone.