Tough Convos

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About Tough Convos

Tough Convos is a platform dedicated to building inclusive company cultures. As a management consulting agency, we create content, strategies and experiential learning for professionals, companies and global organizations focused on becoming more inclusive, diverse and anti-racist. We are building and serving our multicultural community, inclusive leaders and allies of all cultures by making it safe and common to have the difficult discussions needed to move along the anti-racist journey of awareness and action change. To grow as an organization requires coming to terms with some uncomfortable realities. It requires tough conversations. It requires saying and hearing things that may make you uncomfortable. These conversations are necessary, but difficult to initiate. That’s where Tough Convos comes in. We facilitate and guide discussions to help teams develop a better understanding of the multiple cultures within the organization.

Cultural Intelligence And Competence | Tough Convos

Tough Convos19 Apr, 2024Business

Cultural intelligence is an understanding, a knowingness, that increases with exposure and insights from personal experience, which requires the individual to consider, understand and adapt to the beliefs, behaviours and cultural expectations of diverse people. It describes the ability to successfully and productively operate in such environments. A culturally competent individual possesses skills to work effectively with people from different backgrounds, and has embarked on the journey of understanding the cultural rules that shape how we interact like etiquette and communication protocol. Over time, cultural competence has morphed into the abilities we describe that comes with the development of one’s cultural intelligence. In this chart for example, you can see the similarities between cultural competence and cultural intelligence.

Develop Cultural Intelligence in the Workplace | Tough Convos

Tough Convos29 Feb, 2024Environment

Cultural intelligence is a skill, a competence, that you develop over the years of being exposed to people from various cultures, and learning about their cultural teachings and belief systems. Once you recognize the many patterns that become cultural rules and expectations for different groups of people, you become more agile in multicultural scenarios. For this reason CQ is one of the most sought out skills for global professionals and is essential for creating a healthy, diverse and inclusive workplace. It is crucial for organizations to help develop and promote CQ among their teams in order to build a positive company culture and grow with the times.

How to Improve Cultural Awareness | Tough Convos

Tough Convos08 Feb, 2024Environment

Cultural awareness is also important in the workplace. For example, being culturally aware helps to create a homogeneous and inclusive work environment. In a professional setting, you'll likely come across different people with diverse backgrounds. But when you embrace cultural sensitivity and awareness, you'll be better able to understand how cultural differences influence people when it comes to their unique personalities, perceptions, and interactions with others. A work environment that fosters cultural awareness helps boost creativity, innovation, and productivity. That's because when everyone is on one accord, they can more effectively work as a unified team. Sure, they're different in their own way, but they can embrace those differences by complementing each other's strengths and weaknesses.

Developing Cultural Intelligence | Tough Convos

Tough Convos01 Jan, 2024Business

The Importance of Global Citizenship | Tough Convos

Tough Convos16 Nov, 2023Business

Global citizenship is a way of life, a thought process from a global perspective, but also a tool to gain more freedom. Many use global citizenship to minimize the restraints one country has on them and gain one's liberties and financial autonomy by moving around more.