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Shulex is an international company specializing in building Voice of Customer (VOC) SaaS products. Centering on VOC, we are committed to providing digitalized, intelligent, and data-driven VOC solutions that empower eCommerce brands to better understand and serve their customers throughout the whole journey. Our expertise in VOC, combined with top-botch NLP, AI and ML technology, will help businesses transform in terms of product innovation, customer service, and brand management.
Review analysis is the process of transforming unstructured review data into structured data that can be used to guide decision-making. A few of the primary uses include: Product development, Detecting product bugs, Improve customer experience, Prioritize product roadmap, Making informed business decisions.
Shulex22 Dec, 2022Technology
Customer feedback is a critical component in modern business. As competition is constantly increasing in an ever-over-saturated market, companies are developing more and more effective and useful customer feedback software, which can help companies collect valuable feedback on their products and services directly from the customer. In many cases, customer feedback software is a tool kit consisting of a range of customer surveys. These types of surveys provide direct one-on-one feedback from the customer.
Shulex16 Dec, 2022Technology
Ready to gain deep product insights? Analyzing millions of customer reviews has become easier. Gathering customer feedback analysis is an essential part of measuring a business?s success. Use top-notch AI to discover product pros and cons, as consumers? concerns, complaints, and expectations.
Shulex16 Dec, 2022Technology
Analyzing customer reviews includes recognizing the requirements and dissatisfactions of customers, with the goal that organizations can further develop consumer loyalty and reduce beat. It?s frequently done consequently, empowering organizations to sort immense measures of information from different directs in an opportune and exact manner.
Shulex02 Dec, 2022Technology
If you're thinking about starting a business on Amazon, you might be wondering if it's worth your time and effort to become an Amazon FBA seller. In this article, we'll dive into what it takes to be an Amazon FBA (Fulfillment by Amazon) seller and whether it's a good fit for you.
Shulex02 Dec, 2022Technology
Ready to gain deep product insights? Analyzing millions of customer reviews has become easier. Use top-notch AI to discover product pros and cons, as consumers? concerns, complaints and expectations. Review Analysis: How To Analyze Customer And Product Reviews Product reviews are one of the most comprehensive and valuable sources of insider info available, anywhere. These often have gold nuggets that can guide development, troubleshoot new initiatives, and improve customer feedback analysis experience.
Shulex28 Nov, 2022Technology
In business, decisions and time cost money. Not having sufficient information about or not keeping in touch with customers can cause you to make disastrous choices. For example, every time a business starts a new marketing campaign, it is always important to understand whether the techniques used in the campaign are bringing the desired benefits. This is where effective review software for website comes in. Research shows that customer reviews are essential in business and marketing.
Shulex10 Nov, 2022Technology
Bad reviews are inevitable. Every Amazon seller has to face this not-so-pleasant part about growing their online business. Nobody likes reading bad things about products they?ve worked so hard on. But bad reviews can be a great source of knowledge and leverage for your store?s growth. It?s vital then to look closely into each bad Amazon review you?re getting.
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