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Interactive voice response

Shanky124614 Nov, 2022Business

IVR, or interactive voice response, is a technology that enables users to communicate with a computer-controlled phone system by speaking and entering DTMF tones on a keypad. With IVR in telecommunications, clients may speak into a phone keypad or use voice recognition to communicate with a company's host system. From there, they can ask about services via the IVR conversation. The most effective IVR service provider is Contaque.