Lumahealth

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5 Things That Actually Reduce No-Show Rates

Lumahealth04 Sep, 2025Technology

Reducing no-shows isn't about scolding patients—it's about meeting them with tools and systems that make it easier to follow through. When medical appointment reminders feel useful and easy to act on, patients are more likely to show up—or at least let you know if they can’t.

Rethinking Intake: Why Digital Forms Matter More Than You Think

Lumahealth04 Sep, 2025Technology

Digital intake forms aim to fix that. But they do more than save paper. When thoughtfully integrated into a digital patient engagement platform, they streamline front-desk operations, reduce errors, and—most importantly—give patients a better start to their care.

What’s Next in Patient Engagement Platforms?

Lumahealth23 Aug, 2025Technology

Patient engagement tools have evolved far beyond appointment cards and reminder calls. Today’s platforms are built to automate, digitize, and simplify communication. Existing systems are already making a big difference in how practices operate and patients engage with care.

Why Patient Communication Tools Fall Flat (And How to Fix It)

Lumahealth04 Aug, 2025Technology

You invest in a patient communication solution expecting big changes: fewer calls, faster follow-up, better patient satisfaction. But a few months in, the phones are still ringing, staff are still overwhelmed, and patients are still showing up unprepared—or not showing up at all.

How Appointment Reminders Help Reduce No-Shows

Lumahealth04 Aug, 2025Technology

Patients don’t skip care because they don’t value it—they skip because life gets busy, instructions get buried, or they forget they even booked the visit. That’s where an effective patient reminder system comes in. When patients show up as planned, the entire office runs better. The ripple effect of one good reminder extends across your operation.

What Makes a Patient Texting Platform Actually Work?

Lumahealth22 Jul, 2025Health

There’s no shortage of patient texting platforms out there—but not all of them are built with the realities of healthcare in mind. It’s one thing to send a reminder. It’s another to manage the daily flow of messages, updates, follow-ups, and schedule changes that staff deal with every day.

What Makes a Patient Engagement Platform Work?

Lumahealth02 Jul, 2025Computer & Internet

Not all patient engagement platforms are built the same. Some offer surface-level features that check a box, while others help transform how care teams connect with patients. The most effective patient engagement platforms feel invisible to the patient and indispensable to the practice.

How to Choose the Right Patient Engagement Platform

Lumahealth02 Jul, 2025Technology

With so many digital tools appearing on the market, deciding which patient engagement platform to bring into your practice can feel overwhelming. But choosing the right one isn’t just about bells and whistles—it’s about finding a solution that works for your team and your patients.

Debunking 3 Common Myths About Patient Engagement Platforms

Lumahealth17 Jun, 2025Health

Patient engagement platforms aren't a silver bullet, and they're not all created equal. But the best ones aren't just about technology—they're about removing barriers, easing administrative strain, and helping care teams stay focused on patients instead of paperwork.

What Is a Patient Outreach Solution?

Lumahealth05 Jun, 2025Computer & Internet

A good outreach solution doesn’t just push reminders. It opens the door for real conversations, closes care gaps, and takes repetitive work off your staff’s plate. Most patients don’t think about scheduling their next appointment while walking out of the last one.