Jamessebastian

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Contact Center Analytics

Jamessebastian25 Sep, 2020Technology

auMina Qsense enhance agent performance & productivity, quality management & coaching, auditing & compliance by using conversational analytics, auMina Qsense enhance agent performance & productivity, quality management & coaching, auditing & compliance by using conversational analytics

Conversational Service Automation Platform

Jamessebastian25 Sep, 2020Technology

Uniphore, a world leader in Conversational AI, offers distinct solutions in Conversational Automation & Analytics, Assistant, Security, thus enhancing the Customer Service Experience, Uniphore, a world leader in Conversational AI, offers distinct solutions in Conversational Automation & Analytics, Assistant, Security, thus enhancing the Customer Service Experience

Contact Center Solutions

Jamessebastian25 Sep, 2020Technology

Uniphore is a global Conversational AI company providing AI-enabled Conversational Analytics, Conversational Assistant and Conversational Security, Uniphore is a global Conversational AI company providing AI-enabled Conversational Analytics, Conversational Assistant and Conversational Security

Speech Analytics Software

Jamessebastian25 Sep, 2020Technology

Conversational Automation & Analytics provides actionable insights on enhancing agent's performance and automates ACW summarization for better customer experience, Conversational Automation & Analytics provides actionable insights on enhancing agent's performance and automates ACW summarization for better customer experience.

Voice Biometrics Software

Jamessebastian25 Sep, 2020Technology

amVoice: Conversational security product for user authentication using voice biometrics & voice prints, offering enhanced transactional security, amVoice: Conversational security product for user authentication using voice biometrics & voice prints, offering enhanced transactional security.

Real Time Speech Analytics

Jamessebastian25 Sep, 2020Technology

auMina Detect customer intent and drive performance, engagement, and effectiveness with real-time front office automation and automated disposition, call summarization & after call work, auMina Detect customer intent and drive performance, engagement, and effectiveness with real-time front office automation and automated disposition, call summarization & after call work

Enterprise Virtual Assistant

Jamessebastian25 Sep, 2020Technology

akeira: An AI driven omni-channel virtual assistant with voice or chat to drive customer engagement, self service and customer service automation, akeira: An AI driven omni-channel virtual assistant with voice or chat to drive customer engagement, self service and customer service automation.