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Divyanshikulkarni14 Aug, 2024Business
Conversational AI platforms are designed to revolutionize the customer experience. Today, 34% of retail customers engage with AI chatbots before making a purchase. These conversational AI chatbots help reach millions of customers simultaneously, streamline lead generation, schedule appointments, and provide customer support. They are so effective that by 2030, the conversational AI market is anticipated to reach $39.55 billion globally.
Divyanshikulkarni14 Aug, 2024Business
Conversational AI tools, such as chatbots and virtual assistants, allow companies to stay available around the clock. According to Statista, WhatsApp is an ideal platform for integrating these tools into financial services, with over two billion monthly users. Using the WhatsApp API for the fintech industry, you can streamline payments and offer real-time customer support, significantly enhancing user experience.
Divyanshikulkarni25 Jun, 2024Technology
The digital landscape is undergoing a drastic transformation. Customer interactions are no longer confined to static websites and clunky navigation. Chatbots, powered by conversational AI, are emerging as powerful tools to automate simple communications and fundamentally reshape the customer experience.
Divyanshikulkarni25 Jun, 2024Technology
In a significant development, Apple has announced its plan to support Rich Communication Services (RCS) in 2024. This adoption is a major leap forward, transitioning from the dated SMS system to a more modern RCS protocol. With this, Apple joins the growing RCS ecosystem, which is expected to reach 1.1 billion active users globally in 2024????.
Divyanshikulkarni25 Jun, 2024Technology
In a highly competitive business landscape, retaining customer loyalty is crucial yet challenging. Even established brands face the loss of customers, necessitating a proactive approach to win them back. Conversational AI and the WhatsApp Business API provide innovative solutions to this problem, offering personalized, convenient, and effective ways to re-engage lost customers.
Divyanshikulkarni17 Jun, 2024Technology
Today?s messaging platforms offer seamless integration with your omnichannel strategy, allowing you to connect with customers on their preferred platforms. Many competitors still need to embrace messaging as a sales channel fully. This presents a unique opportunity to differentiate yourself, provide exceptional customer service, and capture additional revenue.
Divyanshikulkarni13 Jun, 2024Education
Address the most urgent needs of the data science industry with data science marketing use cases and tools. Become a specialized data science professional today! Data Science in Marketing, data science strategies, data science professionals, best Data Science courses online, data science and marketing, data science tools, data science marketing use cases, data science industry
Divyanshikulkarni06 Jun, 2024Technology
When we?ve got our noses poked into smartphones for hours each day, it?s hard to believe that apps are starting to hit the end of the road. Yet studies consistently show that smartphone users have condensed their daily screen time into just a handful of favourite apps, often a browser, a couple of chat and social apps and maybe a game or two.
Divyanshikulkarni06 Jun, 2024Technology
While messaging apps such as WhatsApp are incredibly popular with consumers, new apps are emerging to support enterprise requirements. Enterprise tools need to support large teams, advanced workflows, heavy collaboration etc. Enterprise messaging apps are easy to use, can be integrated with backend systems and make collaboration easier by keeping all conversations in one place. Enterprise messaging apps such as Slack, Cotap, Teamchat, etc are gaining rapid adoption in the market.
Divyanshikulkarni06 Jun, 2024Technology
Bots are on a steep rise. Bots provides an option to the users to use their messaging app on the mobile device to interact with a brand or business. Hence, every brand or business no matter how big or small is trying to use bots to increase their reach and engage with their customers. We are already witnessing bots being created in various fields of businesses like travel, customer support, accounting, e-commerce etc.
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