Calm Conversations

About Calm Conversations

CALM Conversations provides practical workplace training for professionals handling difficult conversations, emotional distress and strong emotions. Our services include difficult conversations training, de-escalation training for customer-facing teams, workplace emotional safety training, managing strong emotions at work, emotional distress training and emotions in change management. We help HR leaders, managers and customer-facing teams build psychological safety and psychosocial safety through practical, evidence-based skills for de-escalating challenging situations, communicating safely and setting healthy boundaries across Australian workplaces.