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Anakage End User Support Automation platform for IT Help Desks enables Enterprise IT to reduce support tickets at source, improve end point compliance, accelerate onboarding and help users self service and digitally adopt applications. Also reduce tickets by eliminating them at source by user self service, proactively resolve before user notices it, maintain compliance and automate your high volume processes.
Anakage - Support Automation Platform08 Nov, 2022Technology
At Anakage, our self service web application can be integrated with other tools used in the IT support workflow. Our admin console panel allows you to know the effectiveness by monitoring in real-time with various charts, reporting, and analytics. Automating Incident resolution to save time, money, and manpower. Automate repetitive tasks and resolve IT issues in minutes.
Anakage - Support Automation Platform01 Nov, 2022Technology
Allow your users to self-declare assets and ensure compliance with Remote IT Asset Verification Software. Automate your It Asset verification to save time and energy of your IT engineer and increase productivitiy. Ensure Periodic Asset Verification, Compliance, and Increased ROI with Anakage?s Digital Asset Management Software
Anakage - Support Automation Platform14 Oct, 2022Technology
Allow your users to install pre-approved software without any wait time and Automate Software Installation. Easy software deployment tool with automated patch management. Currently pre-approved software installation necessitates packaging and SCCM push. This consumes the IT engineer's valuable time, especially for ad hoc installations.
Anakage - Support Automation Platform11 Oct, 2022Technology
Anakage?s Active Directory Self service password reset portal and proactive password Self-Service expiry detection enhances user experience and reduce cost. Anakage?s Self service password portal and proactive password expiry detection enhances user experience and reduces IT support costs.
Anakage - Support Automation Platform04 Oct, 2022Technology
At Anakage, we provide Digital Adoption Platforms (DAPs), end-user support services, and complete solutions. Our digital adoption solution integrates fully with enterprise applications. Moreover, our end-user support specialists can also help when a user encounters a problem with the software, applications, or a defect in an IT program.
Anakage - Support Automation Platform18 May, 2022Technology
Contact us to Anakage has helped clients improve their employee's user experience, reduce system and employee downtime, and improve the efficiency of their IT help desks. Anakage's state-of-the-art CoBotic solution is a power-hybrid of the best features of all the service desk automation and digital adoption solutions available in the market.
Anakage - Support Automation Platform10 May, 2022Technology
At Anakage, we provide Digital Adoption Platforms (DAPs), end-user support services, and complete solutions. Our digital adoption solution integrates fully with enterprise applications. Moreover, our end-user support specialists can also help when a user encounters a problem with the software, applications, or a defect in an IT program.
Anakage - Support Automation Platform09 May, 2022Technology
At Anakage, we have a pre-trained, web-based online and offline IT HelpDesk ITSM Chatbot. This Chatbot aids in IT support staff efficiency by reducing repetitive tasks, quick complaint resolution, and time spent on solving employee queries. Redundant, the header is about chatbot which can act, we should speak on it?s actions. Our conversational cobots not only give you instructions but also handhold you with every step
Anakage - Support Automation Platform06 May, 2022Technology
Anakage provides an engaging and customizable self-service portal as well as a desktop application where Cobots can be hosted for use. We also provide a desktop application that will need to be installed if you require to have everything available on the machine. The offline app supports the workflows that also need admin rights.
Anakage - Support Automation Platform05 May, 2022Technology
End-user experience monitoring is also known as digital experience monitoring. The end-user experience monitoring tools help service desk, end-user services, IT Ops, applications, and end-user services teams identify potential user problem areas speedily.
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