Support Services Group acquires Innovative Vision

Support Services Group11 Aug, 2022Business

Support Services Group (SSG) has expanded into Jamaica and Canada through the acquisition of Innovative Vision, a Toronto-based BPO that caters to high-growth companies specializing in technology and e-commerce brands. Innovative Vision is a marketing technology business process outsourcing firm with offices in Toronto and Kingston, Jamaica. It was founded in 2002 and serves enterprise and start-up clients through an omnichannel approach with a focus on people, process, and technology. Support Services Group (SSG) is a global, high-touch Omnichannel Outsource Contact Center solution company offering tailored support across many industries. The company operates 27 contact center and work-from-home hubs across the U.S., Canada, Latin America, Europe, and Asia and has 9,500 employees. By providing the right People, Technology and Solutions, Support Services Group delivers unparalleled customer experience that drives brand loyalty.