Sales and Service Teams: Here�s how Salesforce CTI Helps Maximize your Efficiency

360 Sms App18 Nov, 2022Business

Customer service or sales in a business depends on the type of interaction sales, and service teams usually have with their audiences. If the customer experience is inconsistent over calls, texts, and other channels, it could hamper the brand?s reputation. So, businesses should equip themselves with the right tools and technologies to deliver the best experiences to their prospects and customers regardless of the channel they choose to reach a brand.