Rise of Artificial Intelligence for customer experience

Bridgei2i23 Aug, 2021Technology

Artificial Intelligence (AI) has been taking giant strides in every industry and is likely to hit the $110 million mark by 2024. With customers being at the crux of everything, artificial intelligence for customer experience has become more than a ?nice-to-have? feature. Technologies like machine learning, big data analytics, natural language understanding, and more are being used to serve customers better, resolve queries quicker, receive feedback and gain the trust of customers.