Picture this ? a potential customer lands on your website and loves the design, layout, navigation, and of course, your products. They add a few to their cart and head to checkout. And that is where everything goes for a toss. The potential customer can?t find their preferred payment mode, are redirected to a different page to complete the transaction, or the payment processing takes too much time. Frustrated, they abandon the cart, and you lose a customer and sale. Essentially, your conversion rate takes a hit. In fact, the cart abandonment rate in the online shopping world is around 70%, with reasons ranging from complex or extra-long checkout process and website errors to lack of enough payment methods and doubts about site security. So, if you are worried as a merchant or facing similar issues, consider a payment orchestration platform to boost customer experience and increase conversions.
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