Dialdeskindia29 Jun, 2023Technology
Dialdesk started in 2008, with the aim to provide customer service solutions to businesses at an affordable cost. It is a unique and one of its kind ?Pay as you Go? customer service solution. This is a perfect amalgamation of IVR, Dialer, 24/7Human support, Omni channel enabled suite in an AI enabled environment. The entire product is hosted on cloud which makes it a powerful customer service tool. With primary focus on delivering the best customer experience for SME?s and MSME?s who are into the business of product & Services where the call flow is less and don?t want to invest in a full-fledged call center services, Dialdesk drives the complete ?customer lifecycle management? for its clients with thorough focus on delivering customer experience par excellence.
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