Call Center AI Market Predicted to grow USD 4.1 billion by 2027, Trends and Forecast Report by MnM
Mnmlatesttrends21 Sep, 2022Business
AI can provide call center agents with robust historic data and insights about a customer, empowering agents to deliver cross-selling and up-selling opportunities. Organizations can also leverage AI-enabled chatbots and virtual agents to automate repetitive and manual processes, such as order placement, balance inquiries, general inquiries, technical assistance, and other customer services.
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