Best Net Promoter Score (NPS) Software- SurveyCXM
Qdegrees Services17 Feb, 2024Business
SurveyCXM is a solution designed to capture NPS, CES, and CSAT. It calculates customer sentiment analysis, revealing customer loyalty and customer insights to drive growth. Unique Features of SurveyCXM: - Capture VOC effortlessly across customer journeys/touchpoints. - Better response rate on NPS, CSAT, and ENPS with our interactive and intuitive survey design. - Design multilingual survey templates. - Sentiment Analysis using speech, text analytics. - Social Media integration for quick response - Real-time score updates. - Smart and customizable dashboards. - In-built service recovery module. - 360-degree View.
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