AI Phone Call ROI: How to Measure the True Impact
Lindsay Neilsen03 Dec, 2025Technology
AI-call ROI measurement tracks how AI phone call systems affect key business metrics: reduction in labor costs, faster response times, increased call volume capacity, and improved lead conversion. It compares pre- and post-deployment data such as call abandonment rates, conversion rate, agent hours saved, and customer satisfaction. By quantifying time saved and revenue gains against AI implementation cost, businesses can accurately assess the true financial and operational impact.
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