Dat-a-ccurate18 Nov, 2021Business
You?re selling, yes! But how much acquiring one customer is costing you? Because just selling isn?t the sole goal for smart businesses; the focus is equally on, if not more, customer acquisition cost. High CAC can eat away your profit, thereby hindering your business growth. In fact, there are companies that invest more in acquiring customers than the revenue they get in return. So, not only they don?t make any profit but even run in losses. Why do they do it? That?s a whole different conversation altogether. (Some startups actively choose to sustain losses in the early days to build a consumer base. Some of them plan to drive most of their revenue and profit from retention rather than acquisition.)
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