Workforce Collaboration Leader iWorkGlobal achieves NPSâ„¢ of 57

Fintec Buzz21 Aug, 2020Business

iWorkGlobal, an authority in global workforce management, announced today that it received a Net Promoter Score� (NPS�) of 57 from all of its clients in the first quarter of 2020. This demonstrates the company�s dedication to delivering exceptional customer service and a world-class user experience. iWorkGlobal engaged with AskNicely, a proven customer experience platform, to administer the customer experience question, based on the Net Promoter Score (NPS)� framework. The Net Promoter Score is calculated based on responses to a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? NPS can be as low as ?100 (all detractors) or as high as +100 (all promoters). An NPS of +50 or over is excellent. iWorkGlobal�s net promoter score of 57 puts it in the top 10% of HR services companies (average NPS for HR companies: 15).