Edu Minds10 Apr, 2025Education
For brands, social listening is not just adding another feather to the cap; in 2025, it is a must-have strategy for most brands. Remember that when a brand fails to please its customers, the negative impact carries further in the online world, and eventually the message may go across millions of connections on different social media platforms. So, if you want to stay away from negative brand sentiments, ignoring social listening can be a major hitch. Now the question is what listening does and why having it or not having it may matter for brands.
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