WhatsApp Commerce & Conversational Funnels
Tzsdigital12 May, 2026Business
WhatsApp Commerce refers to the use of WhatsApp as a platform for product discovery, customer interaction, sales conversations, and transactions. Today, customers discover products through ads, click into WhatsApp chats, ask questions, receive recommendations, and complete purchases, all within a messaging environment. The buying journey is becoming conversational rather than transactional.
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