What is CMDB and How it�s Related to IT Asset Management

Motadata18 Sep, 2024Technology

CMDB is Configuration Management Database, which is often termed as the heart of any ITSM system. In a nutshell, a CMDB is a repository that stores information about the components that make your IT infrastructure. These components are often called CIs (configurable items). According to ITIL, a CI is any asset that needs to be managed for the purpose of delivering IT services. Typically, a CMDB includes a list of CIs, their attributes, and relationships among them. One of the core functions of a CMDB is to support service management processes, mainly: Incident, Problem, Change, Release, and Asset Management.