WHAT ARE THE MOST IMPORTANT HR METRICS, AND WHAT DO THEY MEAN FOR YOUR BUSINESS?

Nickmanro9431 Oct, 2023Business

Many companies struggle with sharing data across departments and teams. According to Forbes, around 54% of companies say their customer service operations are siloed. McKinsey & Company reports that only one-fourth of senior executives think their teams are effectively sharing knowledge across the organisation. What exactly is a knowledge silo and why are so many businesses falling short? Read on to find out.