Utilize ServiceNow customer workflows to go beyond conventional customer service

Aelumconsulting17 Aug, 2023Technology

ServiceNow Customer Workflows comprise computerized procedures that improve customer service by streamlining the client experience. This can be done by incorporating customer processes into the process of providing customer support, making it simple for consumers to make requests and quickly obtain replies. Likewise, customer processes make it possible for customer service to create reports fast and correctly, facilitating the improvement of customer service.