Use cases of IVR Calling System in the Banking Industry
Office24by709 Nov, 2022Business
Financial organisations employ IVR for confidential and urgent information. Time is of the essence for people who unintentionally blocked or lost their credit card. The bank may employ an IVR menu to aid customers who have banking issues but don't want to go into the branch or wait on hold for a long time to reach the right person, receive the answers they require.
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