In the ever-evolving landscape of digital communication, businesses must constantly adapt to meet the changing expectations of their customers. Among the most significant advancements in recent years is the widespread adoption of messaging apps as a primary channel for customer interaction. At the forefront of this revolution is WhatsApp — with over 2 billion users worldwide — offering businesses an unmatched opportunity to engage, support, and retain customers. For organizations that want to scale their communication efficiently, the WhatsApp Business API has become a strategic tool.
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