Understanding Softphone and How It Benefits a Company

Andrewlope23 Sep, 2024Business

Softphones have become a next-gen communication and collaboration solution for businesses, and they can now confidently allow staff to work from anywhere. This collaboration is extremely simple, and softphones are integrated with incredible features that make meeting modern-day requirements very easy. A softphone is a computer-based software program or a mobile-based communication app that allows you to call any telephone number or receive calls. With a softphone installed, you will not need any separate telephone device. This way, it can also be called a virtual phone with features like VoIP technology, teleconferencing, call forwarding, call waiting, etc.