Tollway Operations Solutions to Thrive in the New Normal - Wipro

Harry1204 Feb, 2022Technology

Tollway operators are facing a myriad of challenges such as high labor costs, operational inefficiencies with high cost of transactions, revenue leakages, and increased competition from other modes of transportation. With the rise of digital, consumer expectations are also changing. Consumers want a seamless experience, multiple choices of payments, hassle-free claims management, and more. In addition, the Tollway operators have been severely impacted by the pandemic, which led to reduced traffic and revenue.