Things To Keep in Mind While Developing a Chatbot For Your Business

Tamimahtelecom01 Jul, 2021Business

The development of bots started in 1966 with text bots like Eliza, and later evolved to voice-based bots during the ?80s. A chatbot is software that is used to conduct a human-like conversation via text or text-to-speech with users or in simple words it is made to have intelligent conversations with humans. Businesses typically use it for customer support to make support agent?s jobs easier and it also helps in resolving the issues faster.