The state of enterprise chatbots - Wipro

Harry1220 Feb, 2022Technology

Chatbots have been around in the market for a while now, but with added capabilities of Artificial Intelligence (AI), Machine Learning and Natural Language Models, the applicability of these chatbots in enterprise scenarios has been boosted significantly. With these added capabilities, enterprises are entering the era of ?Smarter Cognitive Assistants? from the traditional ?Dumb Scripted Chatbots?.