The Role of Regional Language Support in IVR Adoption across India
Elnorabunton19 Dec, 2024Technology
Interactive Voice Response (IVR) service is a cloud technology that allows a business to automate customer interactions for inbound as well as outbound calls. The communication happens through pre-recorded voice messages and text-to-speech technology. IVR service functions as per the DTMF input entered by the customers. Indian
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