The Role of NLP and ML When You Hire AI Chatbot Developers
It won’t be an exaggeration to say that we are surrounded by chatbots. From websites and apps to WhatsApp and Instagram, they’ve become the first line of interaction between businesses and customers. But have you ever wondered how they manage to sound smart, helpful and sometimes even funny? It all comes down to two things: Natural Language Processing (NLP) and Machine Learning (ML). If you're planning to hire AI chatbot developers, understanding these two can help you choose the right team for the job.
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