The High Cost of Chargeback Fraud: How Businesses Can Fight Back

Danielj4ames30 Aug, 2024Other

Chargeback fraud, also known as "friendly fraud," occurs when a customer disputes a legitimate charge with their bank, resulting in a reversal of the transaction. Managing chargeback fraud is critical for businesses, especially those in e-commerce, as it can lead to lost revenue, increased fees, and potential penalties from payment processors.