Strengthening Communities through Effective Citizen Relationship Management

Emanuelmathew23 Feb, 2023Business

Citizen Relationship Management (CRM) refers to the process of managing interactions between citizens and government entities. Civita is a mobile app that offers CRM solutions. It provides citizens with a platform to interact with their government, submit requests, report incidents, and receive updates on their cases in real-time. The app is designed to improve communication, increase transparency, and streamline the delivery of government services to citizens.