Streamlined Field Service Operations with Salesforce Implementation Services: FSL vs. Scheduler

Naresh Gupta02 Dec, 2024Web Development

Salesforce Field Service Lightning (FSL) is used for more advanced field service management with scheduling, dispatching, and mobile tools. In contrast, Salesforce Scheduler mainly focuses on appointment booking and resource scheduling and is less complex to integrate with the service and sales workflows. Both use Salesforce Integration services for smooth working.