India?s retail industry is changing fast owing to evolving customer needs in today?s digital era. Advanced technologies have impacted consumer behaviour with regards to buying products from retail stores. While these technologies have given retailers an insight into consumer behaviour, they have brought challenges too by making them constantly monitor user activity that changes frequently. Retailers can create personalised and seamless journeys for shoppers using these technologies. Let?s focus in greater detail the role of these technologies in boosting retail sales.
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