Stay Ahead of the Game: How to Adapt to Changing Customer Expectations in the Digital Age

Dialdeskindia29 Jun, 2023Other

Due to the distinct traits and values of each generation, customer expectations have changed dramatically throughout time. Starting with the Baby Boomers and continuing on through Generation X, Millennials, and Generation Z, we?ll examine how expectations have changed over time in this blog. It was found that 66% of Millennial consumers expect real-time responses and interactions, versus just 62% of Baby Boomers. Changes are apparent. Let?s examine the particular demands of each age and offer instances of companies that have done so successfully.