SOPs for Retail Industry
Businessprocess05 Jul, 2024Business
Retail can be related to both goods and services. However, strictly speaking, service retailing constitutes a part of the service industry and our focus here shall be on businesses engaged in product retailing. But even in product retailing, the service element is present in the form of additional, value-added services to retail customers like parking facility, home-delivery (if it is free), multiple payment options, facility of online ordering, refund and exchange, etc.
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