It’s out in the open. The insurance industry is in the midst of a full-blown makeover. And it’s being driven by a pressing need for faster claims management and settlements, enhanced customer satisfaction, and cost efficiency. At the heart of this change lies hyper-automation, real-time analysis, AI-powered assessment tools, mobile applications, and self-service portals. They are no longer just add-ons. Thanks to these innovations, insurers are able to streamline claims management, drive faster claims approvals, derive intelligent data-driven insights for precise underwriting, and adopt a more personalized approach to customer care. Continue reading this blog to understand how these changes are unfolding with AI and other technologies.