Salesforce and ServiceNow are two popular enterprise software platforms that offer different solutions for various business needs. Salesforce is primarily a customer relationship management (CRM) platform, while ServiceNow is an IT service management (ITSM) platform. Salesforce is well-known for its CRM capabilities, which include sales automation, customer service, marketing automation, and analytics. The platform enables businesses to manage their customer interactions and data in a centralized location, providing insights into customer behavior and trends.
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