Reverse Logistics

Shipsy12308 Oct, 2022Business

Reverse logistics begins at the customer?s end and moves back along the supply chain to the seller or the manufacturer. Goods, perishable or not, need to be refurbished in case of defects found by the customer after delivery. The rationale for reverse logistics lies in the potential opportunities for extracting values from the returned items and retaining customers after a sub-optimal experience.