Returns Management � Controllable and Uncontrollable Returns

Arvindmahesh28 Feb, 2021Business

Who wants to bear the cost of products getting ruined during shipping, be it delivering orders to the customers or receiving returned orders from the customers through an improper Returns Management Strategy? No manufacturer or industrialist wants their products to go in vain. For retailers, manufacturers, and distributors, Returns management have often been seen as a typically difficult, a cost centre, and an area of potential customer dissatisfaction. There are two types of returns: Controllable Returns: Can be avoided or eliminated by actions taken by the company Uncontrollable Returns: Companies can do little or nothing about in the short term.