Quality Consulting Services | Quality Control Techniques - Wipro

Harry1225 Apr, 2022Technology

Several years ago I joined a high-tech company as director of quality.The company had a defect rate of more than 14 percent, unacceptable to the company's CEO. When I came into the position I discovered numerous problem areas, including performance measure. Performance was measured as units produced and lacked a quality component. But there were also problems in the front office, in order processing, in engineering, in shipping. The list goes on. All of these, combined together, resulted in a reputation of poor quality performance.