Qatar Airways Cancellation Policy When planning your travels with Qatar Airways, understanding their cancellation policy is essential to avoid unexpected fees and to know your rights. Here, we address key aspects of the policy, including refunds, changes, and contact details. Does Qatar Airways Have Free Cancellation? Qatar Airways offers a free cancellation policy within 24 hours of booking. This applies if the flight is scheduled to depart at least 7 days later. If you need to cancel your flight, you can do so by contacting their customer service at +1-844-348-9292. This number is available for all inquiries and assistance regarding your booking.