POS Touchscreens vs. Keyboards: Which is Better for Your Business?

Connormarc15 Jul, 2025Business

In today’s retail and hospitality environments, the choice of point-of-sale (POS) interface — whether touchscreen or keyboard — has significant implications for efficiency, user experience, durability, and cost. While touchscreens have grown in popularity with the rise of mobile and cloud-based POS systems, keyboard-based interfaces remain relevant in certain high‑volume, precision‑driven scenarios. This article explores the mechanics, benefits, drawbacks, and optimal use cases for both technologies, providing store owners with the insights needed to select the right hardware for their operations.