BPO (business process outsourcing) is a word that we often heard thrown about us in India in the mid-?90s.Soon it was akin to a baby boom. India was engulfed in the birth of a newfound job opportunity for the masses who could earn quick money all from working at a desk with their computers. BPO in other words, means you are using a third-party to handle non-primary business activities for your company. Companies choose to outsource when they decide that another, more specialized company can handle a business task better than they can in-house.
 
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